General Terms and Conditions

These terms apply to the use of the ticketing system on the website of BUILDING HERITAGE d.o.o., Petravićeva 23 – 21000 Split, OIB: 62315787001, email: office@building.hr, phone: +385 (0) 99 4639 698.

All prices are listed in euros (EUR) and include VAT. The seller reserves the right to change prices and content without prior notice.

Tickets are purchased through our online ticketing system. After a successful payment, a confirmation and your ticket(s) will be delivered via email. Tickets are also automatically linked to your account and available in the MBF app.

Ticket Delivery

Tickets are not physically delivered. After completing your purchase, you will receive a confirmation email. Your tickets will be automatically linked to your user account and accessible via the MBF app.

Refunds and Complaints

Tickets are non-refundable after a successful purchase, except in the case of event cancellation. If an event is cancelled or significantly changed, you will be notified via the email address used for the purchase.

For any questions, contact us at office@building.hr.

Secure Online Payment

While conducting payments on our web shop you are using CorvusPay – an advanced system for secure acceptance of credit cards on the Internet.

CorvusPay system ensures complete privacy of your credit card data and personal data from the moment you type them into the CorvusPay payment form. Data required for billing is forwarded encrypted from your web browser to the bank that issued your payment card. Our store never comes into contact with your sensitive payment card data. Similarly, CorvusPay operators cannot access your complete cardholder data. An isolated system core independently transmits and manages sensitive data while at the same time keeping it completely safe.

The form for entering payment data is secured by an SSL transmission cipher of the greatest reliability. All stored data is additionally protected by hi-grade encryption, using hardware devices certified by FIPS 140 2 Level 3 standard. CorvusPay fulfills all of the requirements for safe online payment prescribed by the leading credit card brands, operating in compliance to the PCI DSS Level 1 standard – the highest security standard of the payment card industry. Payments made by cards enroled with the 3-D Secure program are further authenticated by the issuing bank, confirming your identity through the use of a token or a password.

All information collected by Corvus Pay is considered a secret and treated accordingly. The information is used exclusively for the purposes for which they were intended. Your sensitive data is fully secure and it’s privacy is guaranteed by the state of the art safeguard mechanisms. We collect only the data necessary for performing the work in accordance with the demanding prescribed procedures for online payment.

Security controls and operating procedures applied within the CorvusPay infrastructure not only ensure current reliability of CorvusPay but permanently maintain and enhance the security levels of protecting your credit card information by maintaining strict access controls, regular security and in-depth system checks for preventing network vulnerabilities.

Thank you for using CorvusPay!

Payment Methods

You can pay via bank transfer, the cards listed below, or Google/Apple Pay:
Mastercard
Maestro
Visa
Diners

Privacy Policy

We collect only basic information (name, email, billing details) needed to deliver tickets and ensure a smooth experience within the MBF app. Your personal data will not be shared with third parties, except for necessary service providers (e.g. CorvusPay, MBF).

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